PRIVACY NOTICE

At Raquel Pawnshop, we value and respect your privacy. This Privacy Notice outlines how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws and regulations. Please take the time to read and understand this notice.

1. Collection of Personal Information:

We may collect the following types of personal information from you:

- Name, address, and contact details (phone number, email address)

- Identification documents (e.g., government-issued ID, passport)

- Financial information (e.g., bank account details)

- Transaction details and history

- Other information relevant to pawn transactions

2. Use of Personal Information:

We use your personal information for the following purposes:

- Processing pawn and purchase transactions

- Verifying your identity and conducting necessary background checks

- Complying with legal and regulatory requirements

- Communicating with you regarding your transactions

- Managing and administering your account

- Marketing Communications

- Improving our services and enhancing customer experience

3. Disclosure of Personal Information:

We may disclose your personal information to the following parties, only when necessary:

- Law enforcement agencies, regulatory bodies, and government authorities as required by law

- Third-party service providers who assist us in operating our business and providing services to you

- Other parties with your consent or as permitted by law

- Communicating with you regarding your transactions

4. Protection of Personal Information:

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or alteration. We maintain appropriate physical, technical, and administrative safeguards to secure your data.

5. Retention of Personal Information:

We retain your personal information for as long as necessary to fulfill the purposes stated in this Privacy Notice, or as required by applicable laws and regulations.

6. Your Rights:

You have the right to:

- Access and request a copy of your personal information held by us

- Request correction of any inaccurate or incomplete personal information

- Object to the processing of your personal information, subject to legal and contractual restrictions

- Withdraw your consent, where applicable

- Request erasure or restriction of your personal information, subject to legal obligation

7. Contact Information:

If you have any questions, concerns, or requests regarding the handling of your personal information, please contact us at:

Address: 168 Quezon Avenue, Lucena City, Quezon

Telephone No.: (+63) 042-719-1417

e-mail: rpiprivacy@raquelpawnshop.com

We may update this Privacy Notice from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website.

Thank you for choosing Raquel Pawnshop. We appreciate your trust and are committed to safeguarding your privacy.